Referring the previous 2 blog posts:
Troubleshooting Contact Center Express + Nuance ASR
Contact Center Express 8 - Nuance Integration
I have encountered a tricky question using the Simple Recognition Step. The error message is:
"org.xml.sax.SAXParseException: Content is not allowed in prolog"
After some troubleshooting, I found that the problem is the grammer file. When I type "more grammer.grxml" file in Windows, an character is observed at the start of file:
I copy and pasted the content without that character to my Linux host with vi and save the files to solve this problem.